Do you have free local delivery?
We offer free local delivery in Edmonton, St. Albert, and Sherwood Park for prescriptions and government-program-funded medical supplies (AADL, NIHB, etc.). A $16 delivery fee applies to cash purchases under $60. Please contact us for more information.
Do you have free Alberta-wide shipping?
We offer free shipping in Alberta for AADL and NIHB medical supplies. Contact us for other medical supply and prescription shipping costs as rates may vary by location.
Where is parking?
City of Edmonton street parking is available in front of the building before 3 pm weekdays and all day Saturday. There is an option for 15 free minutes. There are also two Impark parking lots behind our building. Underground parking is also available across 97th Street in Canada Place.
What languages can you help me in?
We have staff members who speak English, Mandarin, Cantonese, Toishan, Taiwanese, Ukrainian, Tagalog, Punjabi, Hindi, Urdu, Gujarati and Marathi.
Do you offer curbside pick-up?
Yes. Please indicate you would like curbside pick-up when placing your order with our staff. When you arrive at Market Drugs Medical call us at (780) 422-1397 and we will bring your prescription or order out to you.
What are your hours?
We are open from 8:30 am - 5 pm Monday through Friday and Saturday from 10 am - 2 pm. We are closed on all Statutory Holidays and Boxing Day.
What landmarks are you located near?
We are located in downtown Edmonton, on the east side of 97th Street across from the Winspear Centre and the northeast corner of Canada Place.
Is there public transit near you?
Yes, we are across the street from the Winspear Centre access to Churchill Station LRT (Capital and Metro Lines), and just west of the Valley Line Quarters Station. North and South bus stops are located just south of us on 97th Street. Visit https://www.edmonton.ca/edmonton-transit-system-ets to plan your route.
Can my doctor send you a prescription directly?
Doctor offices and clinics can send prescriptions directly to us by fax. Many clinics are also now connected to us directly by a secure electronic platform for communication and sending prescriptions.
Do you direct bill prescription drugs?
We are able to direct bill most government and third-party insurance plans. Compounded prescriptions for personal use may have exceptions and require reimbursement. Contact us for more details.
Do you direct bill medical supplies?
We can direct bill Alberta Aids to Daily Living (AADL), and NIHB. We can work with Jordan’s Principle or your Child Services worker to arrange direct billing. Direct billing is not available for third-party insurance providers (Sunlife, Blue Cross, Manulife, etc.) as medical supplies do not have drug identification numbers (DINs). We can provide you with official receipts so you may submit for reimbursement. Check out our Direct Billing page to download common insurance reimbursement forms. Please contact us for specific questions.
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Customer service
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